Legal
Refund Policy
Last updated: September 3, 2026
30-day money-back guarantee
We want you to be happy with your purchase. If you're not satisfied with SideBIZ, you can request a full refund within 30 days of your order date. This applies to both subscription plans and one-time purchases (including the Founder's Deal).
How to request a refund
Refunds are processed by our Merchant of Record, Paddle. To request a refund:
- Visit paddle.net and look up your order using the email you used at checkout, or
- Email us at support@getsidebiz.com and we'll help you with the request.
Please include your order ID or the email address used at checkout so we can locate your purchase quickly.
After the 30-day window
Beyond 30 days, refunds are handled on a case-by-case basis in line with Paddle's Refund Policy and applicable consumer protection law. Contact us and we'll do our best to help.
Subscription cancellations
You can cancel a subscription at any time from your account or through Paddle. Cancelling stops future renewals; your access continues until the end of the current billing period. Cancelling a subscription is separate from requesting a refund.
Contact
Questions about refunds? Email support@getsidebiz.com.
